Newark, Delaware

Maverick Jackson

Reliability leader building systems, tooling, and automation.

I turn messy real-world operations into durable systems, internal tools, and automation. I run reliability operations for a high-volume distribution center and build the software my teams actually use. Most of what I ship starts as a problem on the floor: a report that eats an hour every morning, a compliance audit nobody has time for, a schedule held together by spreadsheets.

Outside of that I run Proto Node Labs, where I build websites, internal tools, and AI-integrated products for other businesses. I am also finishing a B.S. in Computer Science at SNHU.

Portrait of Maverick Jackson
  • ~$500K in parts and assets helped recover during a site closure
  • +191% preventive-maintenance catch-rate improvement
  • 14,000+ technician work orders overseen across two sites

Selected work

  • Proto Node Labs

    Founder

    A small studio building websites, internal tools, and AI-integrated products for service businesses. I do the discovery, the build, and the ongoing operations work. Clients stay on monthly retainers rather than one-off projects.

  • Reliability systems at Walmart

    Internal

    Internal systems for preventive-maintenance scheduling, compliance review, and daily reporting. Built around the operational problems in front of the team, then designed so peer sites could reuse the approach without a full rebuild.

    • Improved preventive-maintenance catch rate by 191%.
    • Estimated a monthly compliance review could be reduced from about two hours to about five minutes.
    • Estimated daily reporting time savings of about 30 to 90 minutes each morning.
    • Led work-order validation, documentation standards, and CMMS coaching across two sites.
    • Led an 800-plus-day safety streak at a previous site.
    • Designed workflows so peer sites could reuse the approach without a full rebuild.

  • Client web builds

    Shipped and live

    Production sites I designed, built, and maintain.

  • ClaudeBrain

    Open template

    A persistent knowledge vault built on plain markdown and Git that gives an AI assistant long-term context across sessions and machines. Built for my own work, then published as a template for other builders.

Stack

  • Build TypeScript, React, Next.js, Astro, Node, Python
  • Data and infrastructure Postgres, Neon, Prisma, Cloudflare (Pages, Workers, DNS, R2), Vercel, GitHub, Tailscale
  • Operations and integrations Cetaris CMMS, Power BI, Microsoft 365, Stripe, Resend, Raspberry Pi

I default to Claude, and I keep OpenAI and Gemini in active rotation rather than as a fallback. Every few months the same real work goes through all three, because the ranking does change and I would rather find that out on my own work than read about it somewhere. Claude has held the top slot for a while now. That is a current answer, not a permanent one.

Background

  • Reliability Manager Walmart

    Feb 2024 to present

    Own maintenance and reliability for a high-volume distribution center, including technician development, vendor relationships, and cost control. Operated as the sole leader for the function through extended coverage gaps. Designated AI subject-matter expert for the site and a member of the company AI Council, running training for managers and frontline teams.

  • Founder Proto Node Labs

    2025 to present

    Founded and run a services-and-products studio. Ship and maintain live client products, and build the internal suite behind them covering field operations, timesheets, scheduling, and quoting.

  • General Maintenance Technician Walmart

    Aug 2021 to Jan 2024

    Preventive maintenance, troubleshooting, and equipment support in a high-volume fulfillment center. Night-shift resource and cross-site liaison for maintenance operations.

  • Auto Glass Technician Safelite AutoGlass

    Aug 2019 to Aug 2021

    Mobile field service work, managing my own scheduling, payments, and service quality.

  • Owner Mavericks Lawn Care Solutions

    Apr 2016 to Aug 2018

    Built and ran a local service business with 50 or more recurring clients, handling scheduling, billing, payroll, marketing, and crew coordination.

Education

  • Southern New Hampshire University B.S. Computer Science, in progress
  • University of Delaware Coursework in Sustainable Development
  • Delaware Technical Community College Welding and OSHA certificate program

Certifications

  • Google Cloud Digital Leader, 2026
  • Leading People, Harvard ManageMentor, Harvard Business Publishing, 2025
  • Six Sigma White Belt, Packt, 2025
  • AI For Everyone, DeepLearning.AI, 2026
  • Google AI certificate series, eight courses, 2026
  • Backend Development with Python and Go, boot.dev, in progress
  • Lean Six Sigma Yellow Belt, in progress

Outside work

My interests run toward electronics, 3D printing, drones and robotics, and Raspberry Pi projects. Same itch as the day job, wanting to know how a system actually works. I read more philosophy and history than is strictly reasonable, and I have never turned down a good strategy game.

Contact

Best reached by email.

[email protected]